1. About This Document

These Terms and Conditions govern your purchase and use of the SaunaAgent™ Blueprint, a digital product sold via saunaagent.co. The website is operated by Ricko Tamm, trading as SaunaAgent™. By completing a purchase, you agree to these terms in full.

Payments are processed by Paddle.com Market Limited ("Paddle"), who acts as Merchant of Record for all transactions. Your purchase is subject to Paddle's terms in addition to these terms.

2. The Product

The SaunaAgent™ Blueprint is a digital PDF document — a technical planning reference for sauna construction based on Finnish SFS standards and Nordic building practice. It is not a set of architectural drawings, a structural engineering report, or a jurisdiction-specific building regulation compliance document.

3. Licence

Upon purchase, you are granted a non-exclusive, non-transferable, personal licence to use the Blueprint for your own residential or professional planning purposes. You may not reproduce, redistribute, resell, or share the document in whole or in part, in any format, without written permission from SaunaAgent™.

4. Refund Policy

We offer a 14-day refund period from the date of purchase, in accordance with EU consumer rights law and Paddle's requirements as Merchant of Record.

If you are not satisfied with your purchase, you may request a full refund within 14 days of the transaction date, regardless of whether you have downloaded or accessed the file.

To request a refund, contact us at agentsauna@gmail.com within 14 days of purchase, quoting your order number. Refunds are processed via Paddle and typically returned to your original payment method within 5–10 business days.

Refund requests made after 14 days from the purchase date will not be accepted.

5. Disclaimer of Liability

The Blueprint provides general technical guidance based on Finnish and Nordic construction standards. It does not constitute professional architectural, structural, or legal advice. SaunaAgent™ accepts no liability for:

Always verify specifications against your local authority's requirements and consult a qualified professional for projects requiring planning permission or building control sign-off.

6. Accuracy

We make every effort to ensure the Blueprint is accurate and up to date. However, building standards and regulations change. SaunaAgent™ does not warrant that the content will remain current or applicable in every jurisdiction at all times.

7. Intellectual Property

All content, design, text, and specifications contained in the Blueprint and on saunaagent.co are the intellectual property of SaunaAgent™. Unauthorised reproduction or distribution is prohibited and may result in legal action.

8. Payment Processing

All payments are processed by Paddle.com Market Limited, who acts as Merchant of Record for all transactions on this site. Paddle handles all VAT, sales tax, and regulatory compliance on your behalf. SaunaAgent™ (Ricko Tamm) does not process or store any payment card details.

By purchasing, you also agree to Paddle's Terms of Service.

9. Governing Law

These terms are governed by the laws of the European Union. Any disputes shall be subject to the jurisdiction of the courts of Estonia.

10. Contact

For any questions regarding these terms, contact:

Ricko Tamm, trading as SaunaAgent™
Email: agentsauna@gmail.com