1. Who We Are
SaunaAgent™ operates the website saunaagent.co. This policy explains what data we collect, why, and how it is handled. For any privacy-related questions, contact us at [email protected].
2. Data We Collect
We collect only what is necessary to fulfil your purchase:
- Email address — provided at checkout, used to deliver your receipt and product file
- Payment information — handled entirely by our payment processor; we do not see or store card details
- Basic analytics — aggregated, anonymised data about page visits via Cloudflare (no tracking cookies set by us)
We do not collect names, postal addresses, or any data beyond what is required to process your order.
3. How We Use Your Data
- To send your receipt and product download link
- To respond to support or enquiry emails
- We do not send marketing emails unless you explicitly opt in
- We do not sell, share, or rent your data to any third party
4. Data Retention
Your email address is retained for as long as necessary to support your purchase. You may request deletion at any time by emailing [email protected] and we will action it within 30 days.
5. Third-Party Services
- Cloudflare — hosts this website and manages DNS. May process anonymised request data. See cloudflare.com/privacypolicy
- Payment processor — handles all transaction and billing data as Merchant of Record under their own privacy policy. We do not receive or store card details.
6. Cookies
7. Your Rights (GDPR)
If you are located in the EU or UK, you have the following rights regarding your personal data:
- Access — request a copy of any data we hold about you
- Correction — request that inaccurate data is corrected
- Deletion — request that your data is deleted ("right to be forgotten")
- Objection — object to processing of your data
- Portability — request your data in a portable format
To exercise any of these rights, email [email protected]. We will respond within 30 days.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
9. Contact
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